Course Page - Accidental Techie
Please bookmark this Course Page. It will be consistently updated with the information you need to access the webinars, slide decks, and recordings.
*Please take a few minutes to complete our Post-Course Survey.*
Important Information:
- GoTo Webinar is our webinar platform. You will receive email reminders with login information for each session, or you can find the links on this page.
- Every session will be recorded and available to individuals who have registered for the course.
- Add training@techimpact.org to your contacts to ensure meeting details do not get caught in your spam folder.
Session 1: Hardware Infrastructure Basics
Computers, printers, phones, routers—there are a lot of gadgets that can turn glitchy. This session will cover the basics you need to know about the various pieces of hardware in a typical office and review common troubleshooting techniques to keep them up and running. We’ll also look at what you need to know to network computers, keep them connected, and reliably back up files.
You can access the webinar here.
After the session, you can view a recording of the session here.
After the session, you can download the slides for the seminar here.
Find the session Q&A here.
Suggested Homework
Complete the Hardware Safari worksheet. This will help you assess your current technology inventory.
Additional Resources
- VoIP
- Nonprofit Technology Policy Workbook
- Technology Budgeting Worksheet
- Cloud Backup Solutions
- Check your wifi speed
Session 2: Managing Software and Security
How do you decide what software to choose when there are hundreds of options, each with their own unique features? And once you’ve chosen a software package, how do you manage it so that your organization gets what it needs and is protected from security threats? We’ll answer these questions and more by reviewing frameworks to choose and administer your organization’s software.
You can access the webinar here.
After the session, you can download the recording of the session here.
After the session, you can download the slides for the seminar here.
Find the session Q&A here.
Additional Resources
- ROI in Nonprofit Technology Decisions
- Microsoft 365 Administrator’s Security Toolkit
- SaaS
- IaaS
- File Storage
- Project Management
- Video Conferencing
- Accounting Software
- Design Tools
- Email Marketing
- Nonprofit Discounts
- Antivirus/Desktop Firewall
- Password Manager
Session 3: The Human Side of Technology
IT isn’t just IT. A big part of the job is working directly with people—both to fix small problems and undertake long-term planning. We’ll help you develop strategies for leading large-scale technology projects and pass on tips from our own in-house IT expert on the best ways to work one-on-one with your colleagues.
You can access the webinar here.
After the session, you can view the recording of the session here.
After the session, you can download the slides for the seminar here.
Find the Q&A Session here.
Additional Resources
- Nonprofit Technology Policy Workbook
- Where to find volunteers
- Ticketing Systems
- Learning Resources
About Tech Impact's Idealware
Idealware is a program of Tech Impact, a nonprofit on a mission to use technology to better serve the world. As the authoritative source for independent, thoroughly-researched technology resources for the social sector, our publications, assessments, and training resources save you time and money by providing impartial guidance that gives you the knowledge and confidence you need to decide what’s best for your organization. Learn more at www.techimpact.org and visit our Technology Learning Center at www.techlearningcenter.org.